Frequently Asked Questions

English Editing
Academic Translation
Plagiarism Check
Pricing
Other
Who are your editors?
Our editors are native English speaking PhDs, academics, and scientists from highly rated research universities.

I have made some changes to my paper after you edited it. Is the quality guarantee still valid?
If you make minor changes, you can email the questions to us at Customer@cnbesting.com. Once we receive your questions, we provide you with the deadline for the editor's response.
If you need to add new content or to rewrite sections, we strongly recommend that you opt for re-editing support.

What file types do you accept for English editing?
At present, we accept DOC, DOCX (Microsoft Word) formats. English editing in MS Word is performed using Word's Track Changes feature.

What are the different styles that you use in English editing?
Both American English and British English are used. You can specify your preferred language style.

Do you edit LaTeX documents?
If you created your manuscript in LaTeX, please save it as a doc or docx before you submit it for editing. We will also need a PDF of your manuscript as a secondary file for your editor's reference.

What is your guarantee?
We are not able to guarantee that your manuscript will be published after you use our services. However, we do guarantee that your manuscript will be re-edited without additional charge if the journal rejects it for reasons of English language alone.
What language pairs are offered for Translation?
We offer translation services from Portuguese, Spanish, and Chinese into English.

What is your guarantee?
We are not able to guarantee that your manuscript will be published after you use our services. We do guarantee that your manuscript will be re-edited without additional charge if it is rejected by the journal for reasons of English language alone.
What file types do you accept?
Microsoft Word
PDF

How is my document reviewed in Plagiarism Check?
We conduct a thorough review for plagiarism in your manuscript by using iThenticate, a software program widely used in the academic community.

What kind of comments can I expect from experts?
An editor will assess the iThenticate report, comment on the level of plagiarism, and highlight the sections that require rephrasing so that you avoid rejection from any journal for quality control.

Do you help rewrite and paraphrase plagiarized text and sentences?
We does not offer rewriting or paraphrasing for plagiarized text or sentences.
What’s the Payment method?
At present, we just accept bank transfer. You can make payments directly into our bank account and email the bank wire transfer receipt to us.

Do you offer discounts?
Yes, we do. Typically, we usually offer discounts on orders of large volume.

What information will appear on my invoice?
In addition to the services purchased, your invoice will contain the billing address you enter when you submit your order, the order date, your manuscript name, and receipt code. Our support team can customize your invoice for you if you need to add any additional information.

Do you provide invoices in my local currency?
Invoices display the final price in USD by default, but our support team can update your invoice with any currency you prefer.

Which currencies do you accept?
Chinese Renminbi
U.S. Dollar
Can I get an English editing certificate?
Yes. Upon completion of your order, we will provide a language editing certificate upon request. You can submit this certificate to the journal when submitting or resubmitting your manuscript, as proof that your paper has undergone professional editing.

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